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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Calvin McNac

March 13, 2025

5  out of  5
rating by Calvin McNac
"Misty have helped me with all my needs with my automobile insurance and rental insurance. She’s the best insurance agency that I know."
We responded:
"Thank you for the feedback. It’s a privilege to help with your insurance needs."
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Kimberly Michel

February 26, 2025

5  out of  5
rating by Kimberly Michel
"Good customer support! Always available to assist with any issues! Thank you!"
We responded:
"Thank you for the feedback! We appreciate your business "
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Ismael Cavazos

February 16, 2025

5  out of  5
rating by Ismael Cavazos
"The best agent in Texas. When I was confronted with problems outside of insurance, Augustin patiently paid attention to me, and assisted me in a possible resolution. When I’m concerned about increasing premium, Augustine is very calm, and stays level headed to explain and provides another possible option. He’s a gold and diamond in the rough, an asset to State Farm. I understand he is limited to what he he can do for customers and the company can limit his ability to precisely image the company’s reputation. Much success to Augustin Classere."
We responded:
"Thank you for sharing your experience . Helping others is our focus. We appreciate your business"
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jeffrey blichfeldt

February 10, 2025

5  out of  5
rating by jeffrey blichfeldt
"Was able to cover ever"
We responded:
"Thank you for trusting us. We appreciate your business."
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Baravan Haji

January 28, 2025

5  out of  5
rating by Baravan Haji
"They are very good at what they do they give you good deals or whatever you talk to Augustine or Messi and they will help you out"
We responded:
"Thank you for sharing your experience with our office. We appreciate your business "
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Himalay Gohil

January 23, 2025

5  out of  5
rating by Himalay Gohil
"Jessica was able to help me get the best quote."
We responded:
"Thank you for sharing your experience with others. We appreciate your business "
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Laura Lightfoot

January 6, 2025

1  out of  5
rating by Laura Lightfoot
"Started a online policy and was assigned a local agent. Local agent texts me asking me to sign document. Doesn't tell me where, if it's through the office, the website, traditional mail, if they were sending a link or email. I didn't see anything on my online account or in the email. The next day I received a text telling me to sign before the link expired. I return the text to let them know I did not receive a link. They return with "if my email is correct, it should be there". It was not in my inbox but it was in my spam. I let them know and to be more thorough when telling someone to do something like that because it could have been sent multiple ways. I signed the document which the link was good for a week. He did not respond. Going to see about getting a new agent. This person is not who I want to deal with."
We responded:
"Thank you for taking time to submit a review. We were busy assisting other customers. We are sorry that we failed to mention to check on your Spam folder. Please give us a call if you have further concerns. Thanks again "
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James Hilliard

December 16, 2024

5  out of  5
rating by James Hilliard
"This is a great insurance company. The people are awesome."
We responded:
"Thank you for taking time to review us. We appreciate your business "
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venky P

November 18, 2024

4  out of  5
rating by venky P
"Price is high but service is at best in terms of accuracy and prompt response"
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Raz Mohammad

November 15, 2024

5  out of  5
rating by Raz Mohammad
"Jessica is awesome, she is very friendly and works hard."
We responded:
"Thank you so much for your feedback We appreciate your business "
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Norm Pullen

November 13, 2024

5  out of  5
rating by Norm Pullen
"Great Customer Service!!! Communication is always delightful!!"
We responded:
"Thank you so much for sharing your experience with the rest of the community! We appreciate your business "
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Otavius Snow

September 26, 2024

5  out of  5
rating by Otavius Snow
"Thank you so much Kori Tello was very helpful and polite she answered all my questions that I had she got me set up very fast I am very thankful for her service thank you Kori Tello and State Farm"
We responded:
"We appreciate your feedback. Thank you so much for choosing Classere Augustin State Farm for your insurance needs"
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Patricia Canada

August 29, 2024

5  out of  5
rating by Patricia Canada
"Kori was super kind and very helpful. I had an urgent matter that I needed help with. Kori listened to my grievance without any interruptions and jumped right into action. She kept the lines of communication open until she was able to get the situation taken care of. She called back to make sure everything was resolved and if I needed anything else. Some of the best customer service I've seen in a long time. Thank you Kori"
We responded:
"Wow! This is so kind of you, Ms. Patricia. I am glad that Kori went above and beyond to get you situated "
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Bree Cody

July 24, 2024

5  out of  5
rating by Bree Cody
"Great customer service Kori was so so nice and great at her job and the process was very quick"
We responded:
"Thank you Bree for sharing your experience with others. We appreciate your feedback "
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Daughterof TheLivingAlahiym

July 9, 2024

5  out of  5
rating by Daughterof TheLivingAlahiym
"I absolutely love Mr. Augustin's team! Every time I need to speak with any of them, they're always pleasant and professional! Not to mention Mr. Augustin himself who's been nothing but amazing to me and personable himself! Recently, I've been working with Kori and she's been phenomenal! Her patience and efficiency has been awesome! She knows her stuff and was able to answer every question I had as it pertained to cancelling and starting our Home Owners Insurance with State Farm - saving us money! I truly appreciate how quickly she was able to work with me both by phone and email and we got to know each other better! Just unmatched really! Highly recommended!"
We responded:
"We truly appreciate your kind words. I am pleased to learn your interaction with Kori was amazing. Thank you so much for trusting us with your homeowners insurance needs"
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Gabriel Escoto

June 11, 2024

5  out of  5
rating by Gabriel Escoto
"La gente muy amable y tentó y me atendieron rápido"
We responded:
"Thank you so much for your kind words. We cherish the opportunity to help"
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Kathleen Bryant

May 21, 2024

5  out of  5
rating by Kathleen Bryant
"Thank you, Kori, for doing such a wonderful job with this cranky old lady! Kori handled my insurance request professionally, competently and was a joy to work with! Looking forward to a great business relationship. Kori is a jewel!"
We responded:
"Thank you so much for the feedback! Kori has always been patient working with customers to meet their insurance needs. I am glad you enjoyed the time interacting with her."
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Kevin Hernandez

May 16, 2024

5  out of  5
rating by Kevin Hernandez
"Perfect customer service"
We responded:
"Thank you Kevin for reviewing us. Let us know what to do to make your experience even better. Thanks"
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Bryan Medina

April 9, 2024

5  out of  5
rating by Bryan Medina
"Kori was very friendly and helpful with helping me bundle up a great price for my auto insurance. Walked in with a smile and I’m walking out with the biggest smile thanks to her on helping me find the best quote I’ve ever had on insurances. Best thing that has happened this year so far!"
We responded:
"This is wonderful! Thank you Bryan for your kind words towards Kori about your experience getting auto insurance . I am not surprised because that is so natural in her."
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Jocelyn Johnson

February 22, 2024

5  out of  5
rating by Jocelyn Johnson
"Kori is friendly and professional. Made the process so easy and took time to answer all my questions!"
We responded:
"Thank you Jocelyn for visiting with us today. I am glad you’re satisfied with Kori’s service."
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Gressia Ruiz Yañez

February 8, 2024

4  out of  5
rating by Gressia Ruiz Yañez
"Atienden bien a los hispanos pero asegurate 100%de tu tarifa. No importa tu estatus Por supuesto es mejor precio que las de mckinney al menos en lo personal"
We responded:
"Thank you Gressia! We appreciate the opportunity to help your insurance needs. "
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sirjm29

February 2, 2024

5  out of  5
rating by sirjm29
"Kori was very resourceful and straightforward as she guided me through all my options for home and auto. I asked her for adjustments on my quote severally and each time she was patient with me, and didn't push me to buy anything I didn't want as some agents do, but instead educated me and left me to make my own informed decisions. She was very understanding and willing to customize my quote severally until I got what I needed. In my opinion, she represented her agency very well. Thank you, Kori."
We responded:
"Thank you for sharing your experience buying auto and home insurance through us. Kori is very professional and thorough ensuring a wonderful experience."
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Hayes Crawford

January 29, 2024

5  out of  5
rating by Hayes Crawford
"Kori was amazing and catered to my every need… even for my unique circumstances. Overall great experience"
We responded:
"Thank you Hayes for taking time to share your experience with my office. Glad to learn she was able to meet your needs"
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Mustafizur Rahman

January 5, 2024

5  out of  5
rating by Mustafizur Rahman
"Kori is the best person for statement insurance. I went over there. She was very friendly and nice work."
We responded:
"Thank you Rahman for the feedback We appreciate your business and support "
Profile photo of Kia Thompson

Kia Thompson

December 15, 2023

5  out of  5
rating by Kia Thompson
"Kori L Tello was very helpful and educational. She did a great job with my car and life insurance. She was very sympathetic and understanding, which made this stressful endeavor easier"
We responded:
"Thank You for coming to us for your auto and life insurance needs. I am glad Kori was able to help as always. We appreciate your business and support "